It’s easy to see why there is so much interest in mortgages.
They are seen as an affordable, low-interest loan, especially when they are backed by your home’s equity.
So, when you apply for a mortgage, it’s easy for lenders to be seen as trustworthy.
But they also have to prove their suitability to the borrower, which is an expensive process.
That’s where a mortgage lender may be hiding something.
As a result, a number of borrowers have found that they were misled about the terms and conditions of their mortgage.
But are they?
And what can you do about it?
There are many ways to identify a mortgage loan company that is being used for fraudulent behaviour.
You can read more about this in our guide to the Mortgage Brokers’ Code of Practice.
We’ve also put together a guide for the consumer about the different types of misrepresentations a lender might make.
Read more on our mortgage lender misconduct page.
How to recognise a mortgage company with misrepresentations How to tell if a mortgage has misrepresentations in it?
The first step is to look at the terms on the loan itself, so look at their advertising or promotional materials.
For example, if the loan has a monthly payment and the term of the loan is fixed, it may be the lender who has misrepresented the terms.
The borrower should also be aware of how much money is involved and how much of the total loan is going to be forgiven.
The lender will need to prove the loan isn’t being misrepresented, and that the borrower is getting a fair deal.
In addition, they should give the borrower a copy of the letter that the loan company sent them.
If you think you’ve got a problem with a mortgage that’s misrepresented or fraudulent, call the National Consumer Rights Advice Service on 1300 224 836.
This is a phone line that can be used 24 hours a day, seven days a week.
You may be able to speak to a representative about your issues, and you can talk to your lender about the issues with the loan.
How do you tell if the terms of a mortgage are misrepresented?
It’s difficult to tell, as a lender may have misrepresented what the loan terms are and how they apply.
There are a number ways that a lender could be misrepresenting their terms: It may be a mortgage provider’s name.
It may have the loan amount in the loan documents and the terms in the advertisements.
It could be the name of the lender’s registered agent.
It’s the mortgage company’s logo, as shown in the advertising.
There may be an image of a number, which the lender may not be able or willing to reveal.
It might also be the logo on the website of the company.
A lender could also be making a loan with a different name to that on the paperwork, and the lender might also use the word “Mortgage” on the document.
It is also possible that a loan has been made to a person who doesn’t exist.
That could also give rise to a misleading statement.
How can you tell whether a loan company is misrepresenting its terms?
You can check whether the terms are being misrepresentated in their marketing materials.
The easiest way to do this is to visit their website.
It has a section that has information about the lender and the information that’s been included.
It can be a website, mobile app or email, or you can check the loan contract and the loan statement on their website to see if they’re making misrepresentations about the loan, and how you can make a complaint.
Another way to check is to talk to the person who has made the loan and ask about the conditions on the mortgage.
If they make misrepresentations, you can contact the bank to make sure the loan will be paid back in full.
If a bank is involved in the matter, they can ask to inspect the documents or the paperwork.
They can also ask to see any documents or documentation that the lender is using to represent the terms to the consumer.
The bank may need to tell you how much you are entitled to receive if you don’t get what you paid for.
In some cases, the bank may be entitled to ask for more money or other forms of compensation.
How is a mortgage borrower supposed to tell a mortgage lenders that they’re misrepresenting the terms?
A mortgage lender who is misrepresented can’t always tell the truth about what the terms or conditions of a loan are.
A mortgage company can be misrepresented for the same reasons that a mortgage broker might be, but they will usually try to explain the reasons.
They will generally tell you that the terms don’t apply to you because you are not the person with the title to the property.
They may also suggest that the mortgage lender doesn’t have to do any of the things a mortgagee has to do.
For some loans, you may be in a situation where you have more than one mortgage.
The mortgage company will usually ask you to sign a document saying that they’ll pay you back